If it matters to you, it matters to us.
What you can expect:
If you have feedback or would like to make a complaint, please complete the form below or get in touch with our team on (02) 9949 5522 or email admin@lifelinenb.org.au
1
We’ll acknowledge you quickly
We’ll confirm we’ve received your complaint within three business days.
2
We’ll listen carefully and respond fairly
Every complaint is taken seriously. We will look into what happened and work to resolve the matter in a fair, transparent and timely way.
3
We’ll keep you informed
We’ll explain what we’ve found and any actions we’re taking.
If it matters to you, it matters to us.
Please fill out the below form to submit your feedback.