Our counsellors are available for specialised, face-to-face counselling sessions – both during and after business hours, and on weekends. We are also offering counselling via Zoom as telehealth appointments.

Sometimes people are connected to our counsellors after making a call to our 24/7 Telephone Crisis Support line; but you can also call us to arrange a consultation (no referral from a medical practitioner is needed).

We have counsellors available in Balgowlah and Mosman.

Counselling very often involves a process of clarifying the issues, encouraging self-awareness, exploring available options, and developing coping strategies. As well as helping clients to develop the behaviour patterns, skills, tools and techniques to deal with their issues, our face-to-face counsellors may also refer clients to additional specialists if needed.

Our counsellors have a range of qualifications and many of them have specialist knowledge and experience in specific areas. This enables them to help people from a wide variety of backgrounds, and with a wide variety of issues, including:

• Mental health concerns
• Depression/ anxiety
• Panic / phobias
• Substance misuse / addictions
• Gambling issues
• Suicide risk and suicide bereavement
• Grief and loss
• Relationship and family problems
• Adjustment / change
• Self – esteem
• General issues

New clients are matched to a face-to-face counsellor who is equipped to help deal with their particular situation.

Lifeline Northern Beaches charges a small fee for Face-to-Face counselling service. Fees are low cost and will be based on a sliding scale fee structure.  The intake team will assess capacity to pay as part of their intake process.

No, you are able to access our counselling service without a referral. We do welcome referrals from GPs, health and other allied health organisations, and accept mental health care plans.

We also provide counselling for:

• Youth (aged 15-25 years) – click here for more information
• Family and Domestic Violence – click here for more information